AT SAAJGRAH WE ARE COMMITED TOWARDS SECURING YOUR PERSONAL INFORMATION SHARED WITH US. PLEASE READ OUR PRIVACY POLICY TO KNOW MORE ABOUT HOW WE GATHER, STORE AND PROTECT YOUR INFORMATION.
Policy effective date: May 01, 2022. Please note that our privacy policy is subject to change periodically. We urge you to visit this page to keep yourself updated about this.
This privacy policy describes the way we collect, store and protect your personal information on https://saajgrah.com. It also mentions why it is important for us to have this information and whom do we share this information with and why do we do it. We have also mentioned the measures we have in place to safeguard your data and how you can access, modify or delete your personal information at any time. The policy also explains the kind of communications we send to you and how you can control them.
By visiting our website, you automatically agree to our use and disclosure of your personal information in accordance with this Privacy Policy. If you do not agree with this, please do not access our website. This Privacy Policy is subject to the following:
Terms and Conditions:
At Saajgrah, we limit us to collecting necessary information in order to ensure we offer you the best of our services. The information that we collect is usually basic and is a must to process a purchase or cancel/refund it (subject to our refund policy). This information may include but is not limited to your full name, contact number, email address, address, descriptions of the items purchased or shown interest in and their quantities, IP address, web browser and operating system of your computer.
At any cost, we do not sell or lease your information to any third party.
We may also track information about you based on your behaviour on our website which may include the URL which brought you to our website and the next URL get redirected to regardless of these URLs being hosted on our website. We use this information to understand our customers’ interests, demographics and behaviour in order to understand better and serve our customers.
Saajgrah does not collect or store your financial information (Credit/Debit card details, Banking information and Wallet or UPI details) This information is directly transmitted through our payment partner to the payment networks.
Our website does not require you to register an account for yourself as long as you are just browsing it. We automatically create an account for you once you make a purchase and share its login credentials with you on your email address.
We also recommend you protect this information always and in case you think your password is compromised, change it instantly.
We also recommend you protect this information always and in case you think your password is compromised, change it instantly.
Pixels and tracking links use some lines of code and are sometimes embedded in our website. They are usually used in combination with cookies (explained later in this section of the policy) and aren’t visible to our users. Pixels may relay information to our service partners and may be used to track customer response to certain promotions/advertising, to target the audience better and enhance our customer experience.
Cookies are small files stored on your computer’s hard drive that help us offer our services. Mostly we use cookies to store your password information which makes it easier for us not to prompt your password every time you access a page on our website. Also, please note that we only use session cookies which means they get destroyed after a certain time or when you close your web browser. We also use cookies to help analyze our web page flow and make our web pages load faster.
As mentioned at the beginning of this policy, we use your personal information to offer the best of our services. For promotional communications, we would give you an option to opt-out of them. We use your personal information to measure customers’ interest in our products and line ups, deliver our products to you when purchased, resolve a dispute, issue a refund, inform you about ongoing promotions, detect and prevent fraud and other criminal activities, enforce our terms and conditions.
We use your information to communicate following to you:
We may share your personal information with our other corporate entities and affiliates. They may in turn use this information in accordance to this policy to: help detect and prevent identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of our services; and to facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity. If you have any objection to such sharing, then we request you should not provide us with any information.
We may retain other companies and individuals to perform functions on our behalf consistent with this Privacy Policy. Examples include web store management companies, order processing companies, courier companies, data analysis firms, customer support specialists, email vendors, web-hosting companies and fulfilment companies (e.g., companies that coordinate mailings). Such third parties may be provided with access to personal information needed to perform their functions but may not use such information other than on our behalf and in accordance with this Privacy Policy.
In addition, in some instances, you may be offered the opportunity to consent to the sharing of your information with a third party such as an event or promotion co-sponsor. If you consent, we will share your information with such third party and the information you provide may be used by such third party for their own purposes and in accordance with their own policies.
We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to any court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.
We have put in adequate measures to protect your personal information stored in our database including prevention of unauthorized access. Furthermore, the connection to our website is secured by SSL as per international standards.
If you have any suggestions or feedback about our privacy policy, we encourage you to send us an email at connect@saajgrah.com
We may elect to electronically monitor areas of the portal and may disclose any Content, records, or electronic communication of any kind (i) to satisfy any law, regulation, or government request; (ii) if such disclosure is necessary or appropriate to operate the portal; or (iii) to protect our rights or property or the rights of the users, Sponsors, Providers, Licensors, or Merchants.
We are not responsible for screening, policing, editing, or monitoring such Content. If notified of allegedly infringing, defamatory, damaging, illegal, or offensive Content, we may investigate the allegation and determine in our sole discretion whether to remove or request the removal of such Content from the portal. We may terminate your access, or suspend your access to all or part of the Site, without notice, for any conduct that we, in our sole discretion, believe is in violation of any applicable law or is harmful to the interests of another user, a third-party Provider, Merchant, Sponsor, Licensor, service provider, or us. Because customer service is paramount to our business, we reserve the right to refuse to sell products to you if it reasonably appears to us that you intend to resell the products. In addition, we reserve the right to limit quantities of items purchased by each customer.
Our website is not meant for the persons under the age of 18 and we do not intentionally collect PII from users under the age of 18. If you are under the age of 18 years, you may browse our website but please do not share your personal information with us. In an unlikely case, we get such information, we would promptly delete it from our records.
By accessing the website and by providing your information, you share your consent to the collection and use of the information you share on our website as per this privacy policy, including but not limited to your consent for sharing your information as per this privacy policy.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
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